Find an Online Psychology Program for You

Featured Online Psychology & Counseling Programs

The word “crisis” pops up in the media everywhere today, from internet news to television broadcasts, on the headlines of newspapers to the home next door. While research reports that most people consider themselves happy, unfortunately, many people do not lead balanced lives. When crisis strikes – either mental, physical, or social – people are sometimes pushed past their threshold of endurance. They may lack the tools and/or the abilities to handle a situation in which they find themselves.

It’s when these unfortunate events occur that a crisis intervention specialist steps in. Those who specialize in crisis intervention are tasked with providing assistance and resources for people who cannot provide for themselves during a critical event. It’s a noble, fulfilling career, but students considering crisis intervention as a job should decide carefully whether it’s for them. It’s a high-intensity job with the potential for working long hours, encountering difficult situations, and running the risk of significant burnout.

Before you decide, take into account a number of factors, including the job description and the type of knowledge necessary to perform it successfully. An understanding of both salary and hiring prospects, as well as the specific educational requirements necessary to earn a degree to obtain employment in in this field, will also help in making the best decision.

What Is Crisis Intervention?

To understand the role of a crisis intervention specialist, it’s essential to know exactly what constitutes a crisis. Certified Trauma Specialist Jeffrey T. Mitchell, Ph.D.,explains that a crisisis an “acute emotional reaction to a powerful stimulus or demand. A state of emotional turmoil. Three characteristics of crisis: The usual balance between thinking and emotions is disturbed; the usual coping mechanisms fail; there is evidence of impairment in the individual or group involved in the crisis.”

Moreover, crisis is not merely an external incident. If an individual experiences difficult circumstances but is able to respond effectively to them, it’s not considered a crisis. On the other hand, if a person undergoes a traumatic event – death, war, injury, or a significant emotional disturbance, for example – but cannot deal with it, and, as a direct outcome, demonstrates psychological unbalance, this person has experienced a crisis.

Crisis intervention is when someone steps in to provide immediate assistance to help remedy a crisis situation. Typically, crisis intervention addresses the underlying emotional and psychological elements that caused the event in an attempt to help affected individuals restore their equilibrium and return to a state in which they have the ability to cope. In some situations, the crisis requires a physical response as well; for example, if someone suffers a severe physical injury or experiences a natural disaster in which aid relief is critical, intervention calls for a physical reaction. However, the primary focus in crisis intervention is a response to an emotional occurrence.

What Does a Crisis Intervention Specialist Do?

A crisis intervention specialist’s is a type ofcounselorand their primary role is to help a patient’s psychological response to a specific situation. Crises are typically short-term in nature, usually lasting no longer than a month, but during those four weeks, the individual will need a higher level of care during the acute period, which usually gradually tapers off. That does not mean, however, that the effects of the crisis do not persist, which is why crisis intervention counselors require specific training to help minimize the long-term emotional damage.

A crisis intervention specialist may consult with clients in their own personal offices or travel to schools, offices, or areas in which a traumatic event has occurred to help affected people respond to a crisis. They may also train others in crisis intervention and coordination of services to help individuals receive the care they need. When necessary, they may refer affected individuals for long-term counseling if it’s clear that a brief amount of counseling will not be enough to address the emotional trauma.

A crisis intervention specialist needs an array of knowledge types and abilities to perform successfully in this role. These include, but are not limited, to:

Many events or experiences can cause a trauma. Individuals with severe depression, anxiety, or stress may be suicidal. In other cases, the person may need assistance in moving past a severe medical incident or mental breakdown. In all instances, the crisis intervention specialist must have the ability to tailor his services to meet the specific crisis of the individual in need.

Specialists must be aware of the typical responses to trauma, including guilt, disorientation, uncertainty, poor concentration, physical symptoms (sweat, heart rate, vomiting), apathy and depression, hypersensitivity, and more. Some individuals may stop eating or sleeping, while others will appear normal, but experience difficulty in processing and expressing their emotions.

Principles of Crisis Intervention

A number of principles form the bedrock of crisis intervention theories and practices. One of the most important,explains G.S. Everly, Jr., is to avoid attempting an intervention too early: “Premature intervention may not only waste valuable intervention resources, but may serve to interfere with the natural recovery mechanisms of some victims. Crisis intervention services should complement and augment natural recovery and restorative mechanisms, not interfere with such mechanisms.”

Other principles on which a successful crisis intervention response should include are as follows:

Crisis Intervention Specialist Salary & Employment Outlook

A crisis intervention specialist is classified as a “social and human services worker.” Average salary, according to the U.S. Bureau of Labor Statistics, is$41,600per year, which translates to roughly $20.00 per hour. However, the BLS lists a high-school diploma as the minimum degree necessary to enter the field; however, crisis intervention specialists typically need at least a bachelor’s degree (discussed in more detail below). An advanced degree, combined with a rise in wages with tenure in the field, means a degree-holding crisis intervention specialist with several years in the field will likely earn a higher salary.

Crisis Intervention Jobs & Job Description

Crisis intervention specialists may work in a variety of settings, including schools, workplaces, refugee camps, mental hospitals, medical hospitals, clinics, in their own office – or in multiple settings on a rotating basis. State agencies and nonprofit organizations often employ crisis counselors, though these positions typically require a higher level of education than others.

Jobs in the crisis intervention field include telephone crisis specialists; counselors who work specifically with government institutions (FEMA, for example); domestic abuse counselors; counselors at police departments; sexual assault intervention specialists; and more.

The typical duties and responsibilities of a crisis intervention specialist include:

Before accepting a position, prospective crisis intervention specialists should ask in-depth, detailed questions as to what the job entails. Some people are able to deal with long hours in difficult environments; others are not. Similarly, witnessing abuse and helping the individuals involved may evoke a compassionate response in some, but horrify someone else to such a manner that he becomes incapacitated and ineffective. It’s important that the candidate understands his own nature and abilities and have a clear idea as to what each job requires before accepting the job. Otherwise, the result may be rapid burnout or worse.

Crisis Intervention Specialist Degrees & Education

The first step in obtaining a good position in crisis intervention is to earn a bachelor’s degree. Typically, students choose majors such as psychology, sociology, women’s and gender studies, social work, or education. With a bachelor’s degree, you can work in the field of crisis intervention, but you will not able to work one-on-one with patients. Individual intervention counseling requires a master’s degree in psychology or social work.

After obtaining a bachelor’s degree, you may wish to earn a master’s in counseling or psychology, both of which will enable you to work with patients on an individual basis. An advanced degree also enables you to work on more interesting cases in a wider variety of settings. As a specific major, crisis counseling is typically offered at the master’s level (and sometimes at the bachelor’s level), a degree that provides a firm foundation for becoming a crisis intervention specialist.

Some specialists may choose to earn a Ph.D., which requires not only that they understand the basic tenets of the field, but that they meaningfully contribute to the overall body of knowledge in some way through publication in peer-reviewed journals and the like. A doctorate can advance your career even further and make it easier to obtain employment as a crisis intervention-training instructor or in academia.

Crisis Intervention Licensing & Certification

No formal licensing or training requirements exist to become a crisis intervention specialist other than those normally required for licensure to work in the field. For instance, if you plan to find employment in a facility that offers therapy, in a larger organization, or work out of your own office to provide individual crisis management sessions, you must first obtain a license.

However, because very few schools offer a program or degree dedicated solely to crisis intervention, many specialists choose to earn certifications, which also help them advance in their careers. A certification proves that the candidate possesses an additional level of expertise beyond an existing, more general degree. Crisis intervention specialists may earn certifications in intervention assessment and treatment, clinical stress management, nonviolent crisis intervention, crisis and trauma counseling, intervention theory, treatment planning, and more.

Many jobs offered through nonprofits, the government, and the private sector offer opportunities for continuing education, which is an ideal time to earn extra certifications and expand future opportunities.

See theAIHCP websitefor further information on certification options.

2022 US Bureau of Labor Statistics job market trends and salary figures forsocial and human service assistantsare based on national data, not school-specific information. Conditions in your area may vary. Data accessed July 2023.

Related ArticlesEmployment Outlook & Career Guidance for Rehabilitation CounselorsTop Places to Work as a CounselorUndergraduate vs. Graduate Counseling DegreesMode of Therapy - Pastoral CounselingEmployment Outlook & Career Guidance for Child Abuse CounselorsEmployment Outlook & Career Guidance for Mental Health CounselorsMode of Therapy - Premarital CounselingHow To Help Those Considering SuicideEmployment Outlook & Career Guidance for Depression Counselors7 Quick & Easy Mental Health Exercises to Help You Through Your DayWorking While in a Counseling Master’s ProgramMode of Therapy - School CounselingEmployment Outlook & Career Guidance for Grief CounselorsThe Ten Worst Habits for Your Mental HealthEmployment Outlook & Career Guidance for Suicide Intervention CounselorsEmployment Outlook & Career Guidance for Community CounselorsDo I Need a PhD in Counseling?Employment Outlook & Career Guidance for Transformational CounselorsHow Your Counseling Degree Opens Doors in the Real WorldPreparing for a Private Counseling PracticeCan a Counseling Degree Make Me Rich?Top 3 Social Service Jobs of 2025Employment Outlook & Career Guidance for Geriatric CounselorsMode of Therapy - Marriage CounselingWhy Virtual Reality Is Set to Transform Mental Health TreatmentEmployment Outlook & Career Guidance for Substance Abuse CounselorEmployment Outlook & Career Guidance for Army Mental Health SpecialistsHolistic Counseling on the RiseWhat You Might Pay in Student Loans in Order to Become a CounselorInternships in Counseling: Shedding Light on the Explosive “Match”Signs of an Excellent Counseling Degree ProgramEmployment Outlook & Career Guidance for Domestic Abuse Counselors

Related CareersHow to Become a Marriage and Family CounselorMulti-Cultural Counselor CareersHow to Become an Army Mental Health SpecialistLicensed Professional Counseling CareersGuidance Counselor CareersSuicide Counselor CareersCareers in Vocational Rehabilitation CounselingCareers in Couples CounselingPastoral Counseling CareersSchool Counselor CareersVeterans Counselor CareersDomestic Violence Counselor CareersChild Counselor CareerGeriatric Counseling CareerSpiritual Counselor CareersCommunity Counselor CareersConflict Resolution CareersMental Health Counselor CareersGrief Counselor CareersSubstance Abuse Counselor CareerRehabilitation Counselor CareersBecoming a Career CounselorDepression Counselor CareersChild Abuse Counseling Career