Your Title:Construction Fabrication Business AdvisorJob Location:Westminster, CO; Portland, OR; Remote;Our Department:Construction Enterprise SolutionsDo you love working with customers to drive adoption of SaaS solutions and ultimately ensure the customer realizes value from their investment and grows with you? The Customer Success department’s mission is to build, retain and grow our customers. We do this as a liaison for our valued customers to ensure they are set up for success.Seeking a technically savvy and customer-centric contributor to join our Customer Success organization as a Construction Structures / Fabrication Business Advisor. This position will require a rare blend of software product expertise, business strategy, and best-in-class service to drive maximum platform value and adoption of solutions within our customer base. The Business Advisor (BA) will work with Construction customers like fabricators, detailers, and erectors as a subject matter expert in BIM and Fabrication to develop a cohesive approach to utilizing platform capabilities to achieve business results. The BA will drive adoption and value realization through deep product and industry expertise, technical advisory and product demonstrations to customers, on an as-needed basis. You should have a strong background in the Construction BIM and fabrication solution domain with strong technical acumen, be highly customer-centric, forward-thinking, analytical, creative, detail-oriented and a team-player.
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