JOB SUMMARYThe Service Delivery Analyst is responsible for the coordination and implementation of a cohesive positive customer activation experience. The SCS-SDA will act as the project manager on SCS sales contracts coordinating with Sales, Sales Support, Construction, Field Operations, SCS Bulk Care, BOSSB and other internal teams to ensure a smooth sales and installation process. The position solves problems, develops, and distributes account status reporting, reviews construction projects and installation timelines and works to manage all aspects of the sales and installation process. This is a multi- faceted role that requires versatility, attention to detail, dependability, and commitment to customer satisfaction.
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