You are a strategic thinker passionate about driving solutions.You have found the right teamAs a Client Tax Documentation Operations Manager within our dedicated verification team, you will be responsible for leading the review, validation, and verification of IRS Forms, Tax documents & IDs. This role offers a challenging and rewarding environment where you will have the opportunity to certify accounts subject to Federal Income tax withholding, ideal for those with a keen eye for detail.Job responsibilitiesModify customer information based on daily maintenance requests, such as address and tax identification number, and verify that corrections and modifications are updated in various systems.Assist with creating training documents and training staff on new and revised processes.Implement a control function platform, maintain procedure documents, and help drive a control-centric environment.Liaise with cross-line business partners to achieve business result-driven improvements and system enhancements, emphasizing strategic end state and controls.Demonstrate strong client focus and relationship-building skills across lines of business, acting as an escalation point for team and some cross-department issues.Manage a small staff, assessing work allocation and areas of capacity to identify bottlenecks, process efficiencies, and work towards process improvement activities.Make decisions about handling various scenarios critical for the business, ensuring accuracy and timely completion of the Tax Certification process within the stipulated window.Comply with set guidelines, procedures, rules, and regulations, and work as a team to achieve Service Level Agreements for the process and individual targets.
You are a strategic thinker passionate about driving solutions.You have found the right teamAs a Client Tax Documentation Operations Manager within our dedicated verification team, you will be responsible for leading the review, validation, and verification of IRS Forms, Tax documents & IDs. This role offers a challenging and rewarding environment where you will have the opportunity to certify accounts subject to Federal Income tax withholding, ideal for those with a keen eye for detail.Job responsibilities
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