Company Description
Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.
Job Description
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Qualifications
Basic QualificationsAssociate: Minimum of 6 months of work experience or a Bachelor’s DegreePreferred QualificationsAssociate: 2 or more years of work experience•Experience supporting banking clients within a FinTech or Technology environment•Experience in a client facing B2B service/support role•Understanding of or exposure to cross-border, local ACH and SWIFT payments•Understanding of or exposure to FX (foreign exchange)•A good understanding of technology and comfortable analysing technical issues to resolve•Root cause analysis off issues and problems to identify permanent solutions•Able to motivate and get the best out of others•Use of case management systems•An analytical, problem-solving mindset•Collaborative and capable of working with others to deliver results•Highly focussed, client-centric, and highly motivated, with good attention to detail•Excellent organisational skills and time management•An effective communicator written and verbal)•Higher education, degree level or above (desirable but not essential)
Amenable to work on APAC, UK Hours, and some weekends
Additional Information
Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.
