The Client Service Coordinator (“CSC”) drives the flow of clients and pets through the hospital, maximizes the productivity of the veterinary medical team (in terms of numbers of clients and pets), ensures good communication with associates and clients, and coordinates the care of clients and pets in a happy, welcoming, friendly and efficient manner, influencing clients to return and refer their friends and families.ESSENTIAL RESPONSIBILITIES AND TASKS
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THE FIVE PRINCIPLESQuality - The consumer is our boss, quality is our work and value for money is our goal.Responsibility - As individuals, we demand total responsibility from ourselves; as associates, we support the responsibility of others.Mutuality - A mutual benefit is a shared benefit; a shared benefit will endure.Efficiency - We use resources to the full, waste nothing and do only what we can do best.Freedom - We need freedom to shape our future; we need profit to remain free.EXPERIENCE, EDUCATION AND/OR TRAININGHigh School Diploma or equivalent preferred.Must be at least 18 years old to perform duties involving radiography (x-ray) and exposure to radioactive substances.One year related experience required with customer service preferred.Medical background (veterinary technician, human healthcare, pharmaceutical, etc.) with medical terminology training is preferred
