Job Description:Job TitleClient Data Management Operations ExpertCorporate TitleAnalyst - AssociateLocationJacksonville, FLOverviewAs an operations expert on the Client Data Management Americas team, your role involves managing various functions including client reference data management and client account management. You are responsible for overseeing bank processing and operational activities, with a focus on meeting time zone sensitive and regulatory requirements. Your key objectives are to ensure effective communication with senior stakeholders, implement necessary changes with minimal disruptions to business activities, handle escalated requests and projects, and adhere to Key Operating Procedures and Standard Level Agreements. Additionally, you play a crucial role in identifying and resolving data issues to ensure the readiness of data for use in bank systems.
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What We Offer YouA diverse and inclusive environment that embraces change, innovation, and collaborationA hybrid working model, allowing for in-office / work from home flexibility, generous vacation, personal and volunteer daysEmployee Resource Groups support an inclusive workplace for everyone and promote community engagementCompetitive compensation packages including health and wellbeing benefits, retirement savings plans, parental leave, and family building benefitsEducational resources, matching gift, and volunteer programsWhat You’ll DoEnsure adherence to agreed standards and procedures within specified timelinesEnhance the quality and timeliness of deliverablesOversee delivery against agreed timelines and milestones in collaboration with key stakeholders and business partnersMaintain records, track progress, and report on risks and issuesManage escalations from stakeholders, coordinating end-to-end and providing regular updates until resolutionPrioritize regulatory requirements, including addressing observations, maintaining sustainable business operations, and resolving Group Audit reviewsSkills You’ll NeedPrior experience in client on-boarding and account opening is desirablePossess basic knowledge and understanding of relevant business solutions available in the marketDisplay openness and willingness to share information, knowledge, and expertise with colleagues and team membersDemonstrate self-motivation and a strong commitment to working with data, resolving issues, and achieving success within a team settingCapable of identifying issues, documenting root causes, and offering appropriate solutionsSkills That Will Help You ExcelPossess strong relationship and stakeholder management skills, enabling effective collaboration and communication with key partiesDemonstrate proficiency in analytical thinking and problem-solving, with a track record of successfully addressing complex issuesExhibit excellent communication skills, both written and verbal, ensuring clear and impactful interactionsDisplay project management expertise, capable of effectively planning, organizing, and executing projects to achieve desired outcomesExpectationsIt is the Bank’s expectation that employees hired into this role will work in the Jacksonville office in accordance with the Bank’s hybrid working model.Deutsche Bank provides reasonable accommodations to candidates and employees with a substantiated need based on disability and/or religion.The Analyst salary range for this position in Jacksonville is $40,000 to 62,750 and the Associate salary range for this position in Jacksonville is $48,000 to $68,800.Actual salaries may be based on a number of factors including, but not limited to, a candidate’s skill set, experience, education, work location and other qualifications. Posted salary ranges do not include incentive compensation or any other type of remuneration.Deutsche Bank BenefitsAt Deutsche Bank, we recognize that our benefit programs have a profound impact on our colleagues. That’s why we are focused on providing benefits and perks that enable our colleagues to live authentically and be their whole selves, at every stage of life. We provide access to physical, emotional, and financial wellness benefits that allow our colleagues to stay financially secure and strike balance between work and home. Click here to learn more!Learn more about your life at Deutsche Bank through the eyes of our current employees: https://careers.db.com/lifeThe California Consumer Privacy Act outlines how companies can use personal information. If you are interested in receiving a copy of Deutsche Bank’s California Privacy Notice please emailHR.Direct@DB.com.#LI-HYBRIDWe strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively.Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group.We welcome applications from all people and promote a positive, fair and inclusive work environment.We are an Equal Opportunity Employer - Veterans/Disabled and other protected categories. Click these links to view the following notices:EEOC Know Your Rights;Employee Rights and Responsibilities under the Family and Medical Leave Act;Employee Polygraph Protection ActandPay Transparency Nondiscrimination Provision.
