LOCATION:Concord or Rancho Cordova, CA (Hybrid)
OVERVIEW
The Client Coordinator provides support to Employee Benefits Leadership, Service Teams and clients. They deliver administrative support, communications, and technology resources with customer service and satisfaction as a priority for the Employee Benefits Division.
ESSENTIAL DUTIES AND RESPONSIBILITIES
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Personal and Organizational DevelopmentSet priorities and manage workflow for self to ensure all goals are metInteract with others effectively utilizing good communication skills, cooperating purposefully, and providing information and guidance as needed to achieve the business goals of the CompanyProject a professional image in action and appearanceKEY COMPETENCIESCustomer service orientedMust have working knowledge of a variety of Microsoft Office computer software applications to include Windows, Outlook, Word, PowerPoint, Publisher, and ExcelStrong attention to detail and time management abilitiesStrong ability to multi-task and assign prioritiesAbility to work effectively and efficiently both with and without direct supervisionAbility to work effectively and efficiently in a team environment as well as independentlyStrong interpersonal communication skills, both written and oralEDUCATION AND/OR EXPERIENCEHigh school diploma is requiredMust have customer service experienceMust be able to work in a fast-paced environment with demonstrated ability to juggle multiple competing tasks and demandsMust have a high level of interpersonal skills to handle sensitive and confidential situations as this position continually requires teamwork, responsiveness, demonstrated poise, tact, and diplomacyThe national average salary for this role is $50,000 to $55,000 in base pay and exclusive of any bonuses or benefits. The base pay offered will be determined based on your experience, skills, training, certifications and education, while also considering internal equity and market data.WHY JOIN US?15th Largest Broker in USVoted " Best Place to Work" in the Insurance IndustryAwesome Benefits: 401K matching, Generous Time Off Policy, Flexible Work Options, Medical, Dental, Vision, Pet Insurance, Cancer Insurance, Wellness Programs, Employee Award Programs (Trips!).EPIC embraces diversity in all its various forms—whether it be diversity of thought, background, race, religion, gender, skills or experience. We are committed to fostering a work community where every colleague feels welcomed, valued, respected and heard. It is our belief that diversity drives innovation and that creating an environment where every employee feels included and empowered, helps us to deliver the best outcome to our clients.#LI-LL1 #LI-Hybrid
Personal and Organizational Development
KEY COMPETENCIES
EDUCATION AND/OR EXPERIENCE
The national average salary for this role is $50,000 to $55,000 in base pay and exclusive of any bonuses or benefits. The base pay offered will be determined based on your experience, skills, training, certifications and education, while also considering internal equity and market data.
WHY JOIN US?
EPIC embraces diversity in all its various forms—whether it be diversity of thought, background, race, religion, gender, skills or experience. We are committed to fostering a work community where every colleague feels welcomed, valued, respected and heard. It is our belief that diversity drives innovation and that creating an environment where every employee feels included and empowered, helps us to deliver the best outcome to our clients.
#LI-LL1 #LI-Hybrid
