• 8+ years of experience with BMC ITSM Helix SaaS/On Prem as a developer.• Excellent Written and Verbal communication skills to interact with business users, gather requirements and document workflow / integrations.• Strong understanding of BMC Helix SaaS multi-tenancy platform.• BMC Helix ITSM customization, administration, and support in the latest version of Helix.• Customization of various application in Helix PWA.• In depth Knowledge of various workflows in Helix.• Issue debugging and fixing of BMC Helix ITSM.• Should have extensive experience working with BMC Developer Studio.• Experience in BMC ARS custom application development.• Configuration of SLM.• Should have experience configuring IM, PM, CM, SRM, Service Catalogue, KM, RM, CMDB modules.
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