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Adaptability: Has the ability to learn and adapt quickly to new information and technologyTeamwork:Strives to build strong working relationships with those on their team as well as cross-functional relationshipsFlexibility:Capable of handling multiple demands and can readily shift priorities to ensure work is done efficientlyAgility:Able to process information and move quickly through problem resolutionResponsibilitiesThe essential functions of the job include, but are not necessarily limited to, the following:Engaging customers in conversation to understand their banking needs and preferencesProcessing transactions accurately and efficientlyProviding assistance with account servicing needsFacilitating customer awareness and education of bank services, including digital banking capabilitiesIntroducing customers to other branch team members or bank partners who are able to provide solutions for their financial needsQualificationsHigh School Diploma or GED and 6 months customer service experiencePreferred Area of Experience: SalesSkill(s): Financial literacy, Knowledge of retail banking products and servicesBenefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.
