The Senior Support Analyst assists with the analysis of business and information needs in order to design optimal systems solutions. Working under close supervision, this job helps to design system solutions that are appropriate for business needs and consistent with the overall design of the organization’s information systems architecture. This job also identifies improvements to the existing information technology (IT) systems and processes.Key Responsibilities and DutiesIdentifies business needs, conducts requirement gathering, and defines scope and objectives of each project.Makes recommendations for solutions or improvements to business processes that can be accomplished through new technology or alternative uses of existing technology.
The Senior Support Analyst assists with the analysis of business and information needs in order to design optimal systems solutions. Working under close supervision, this job helps to design system solutions that are appropriate for business needs and consistent with the overall design of the organization’s information systems architecture. This job also identifies improvements to the existing information technology (IT) systems and processes.Key Responsibilities and Duties
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