About this roleAre you a highly motivated professional interested in building a career in FinTech? Can you shape and enhance clients' investment processes? Do you thrive on working with clients and internal teams to solve complex problems?Can you deliver in a fast-paced environment and demonstrate resilience in the face of challenges?If this sounds like you, then join our Aladdin® business. As a member of one of BlackRock’s fastest growing areas you will have the technical and client-facing skillset to work on the complete investment lifecycle - leveraging cutting edge technology to help some of the largest institutions and investors in the world.In this role, you will:Own the comprehensive oversight and delivery of service for clients of the Aladdin® business, connecting multiple partner teams to deliver a cohesive client experienceOwn relationships with client teams, including SMEs and senior stakeholders (e.g., Head of Risk, Head of Fixed Income desk, Head of Compliance, Head of Platform management etc.)Develop a deep understanding of your client’s business objectives, and help leverage Aladdin expertise to achieve their organization’s goalsBuild strong internal relationships within BlackRock Solutions, and the wider BlackRock globally, in support of your clientsMobilize Aladdin’s suite of risk modeling, trade, compliance, and post-trade capabilities to deliver best-in-class solutions for our clientsWork closely with Aladdin product managers, developers, and financial modelers to further the value proposition of the Aladdin platformWork with support team representatives analyzing service patterns and themes and be accountable for navigating internal process adjustments to elevate client experienceHost service KPI meetings and oversee holistic service metricsAdapt internal best practices to improve aspects of service as identified in KPI metrics, strategically identify root causes of systemic issues, and proactively solve them in collaboration with internal teams
About this roleAre you a highly motivated professional interested in building a career in FinTech? Can you shape and enhance clients' investment processes? Do you thrive on working with clients and internal teams to solve complex problems?Can you deliver in a fast-paced environment and demonstrate resilience in the face of challenges?If this sounds like you, then join our Aladdin® business. As a member of one of BlackRock’s fastest growing areas you will have the technical and client-facing skillset to work on the complete investment lifecycle - leveraging cutting edge technology to help some of the largest institutions and investors in the world.In this role, you will:
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