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Required Skills/ExperienceStrong customer service and relationship background, strategic thinking, effective communication and business writing skillsMust have strong research or analytical skills, attention to detail, effective problem solver and influencing skillsMust have a strong sense of urgency and be empowered to make timely and informed decisionsBuilding collaborative relationships within Product Order Management (POM), Supply chain/OTC organization and our external partnersKnowledge of the CCNA Product Supply system, Order Management and Salesforce & SAP a plus. Other systems used include Customer Relationship Management (CRM) Database, MS Office; Outlook, Word, Excel, SharePoint, GenesysAbility to excel and contribute in a fast paced and changing work environment with accuracy while meeting Service Level Agreement (SLA’s) and deadlinesAbility to understand overall Company objectives and manage competing project and tasksRoles within this organization include teleworking and remote working. Candidate must be able to work independently with minimal daily supervisionTypes of additional activities managedExpedited OrdersCustomer Order Change RequestCustomer Pick UpTransportation IssuesDock CutsShip WithsGeneral Product InformationPlant RedirectsOver, short and damaged processTransportation Method ChangeDuplicate, missing, or incorrect ordersWhat We Can Do For YouIconic & Innovative Brands:Our portfolio represents over 250 products with some of the most popular brands in the world, including Coca-Cola, Simply, Fairlife & Topo Chico.Expansive & Diverse Customers:We work with a diversified group of customers which range from retail & grocery outlets, theme parks, movie theatres, restaurants, and many more each day.Skills:Troubleshooting; Computer Literacy; Relationship Building; Customer Service; Recordkeeping; Microsoft Office; Detail-Oriented; Technical Support; Oral Communications
