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Job responsibilitiesDesign processes and operating models, and assist in documentation of policies, and proceduresMonitor platform performance metrics and implement strategies to improve client experience, platform efficiency and operational effectivenessDevelop key metrics and track progress to ensure alignment with corporate goalsDevelop tracking tools to manage risks, cross-dependencies, open items, matters requiring escalation, deadlines, and reporting on various metricsManage the planning process, including setting corporate priorities and developing strategies with key stakeholdersAssist in the development and execution of change management strategies and plans, including communication, training, and support activitiesPartner with Control, Risk and Compliance teams to enhance control environment, drive error remediation efforts as needed, and deliver on issue action plansRequired qualifications, skills and capabilities:Strong work ethic and a desire to work in fast-paced environmentExceptional organizational capabilities and attention to detailExcellent project management skills, with the ability to manage multiple projects simultaneously and meet deadlinesExcellent written and verbal communication skillsProven ability to think critically with process improvement experience and a strong desire to drive efficienciesAbility to work cooperatively and collaboratively with all levels of employees and managementFinancial services experience, investment management context preferredPreferred qualifications, skills and capabilities:Understanding of ETFs, mutual funds, model-portfolios, separately managed accounts, and direct indexing is preferredABOUT USJPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/VeteransABOUT THE TEAMJ.P. Morgan Asset & Wealth Management delivers industry-leading investment management and private banking solutions. Asset Management provides individuals, advisors and institutions with strategies and expertise that span the full spectrum of asset classes through our global network of investment professionals. Wealth Management helps individuals, families and foundations take a more intentional approach to their wealth or finances to better define, focus and realize their goals.
