Business Analyst Manager
Are you looking for a growth opportunity for a reputable company with a positive work environment? Our client, an Insurance company, is looking for a Business Analyst Manager to join their team. Please contact us today to discuss this opportunity! (Must be local to the Austin, TX area for consideration)Business Analyst ManagerLocation: Austin, TXJob ResponsibilitiesManage, report, and communicate on the global performance of owned processesDefine, design, implement, and own processes and procedures based on industry standard Information Technology Infrastructure Library (ITIL) V3, driving adoptionDevelop and maintain a roadmap that drives implementation throughout IS for ITSM delivery, metrics and governancePartner with other leaders across the organization and champion the day-to-day operation, continuous improvement and governance of the lifecycle of IT Service ManagementDevelop and implement an overall IT Service Management training strategy and planEvolve strategic processes and procedures to guide stakeholder thinking on the most cost-effective means of using assets to achieve business strategic goalsWork with Human Resources staff to recruit, interview, select, hire, and employ an appropriate number of employeesProvide oversight and direction to the employees in the operating unit in accordance with the organization’s policies and proceduresCoach, mentor, and develop staff, including overseeing new employee onboarding and providing career development planning and opportunitiesEmpower employees to take responsibility for their jobs and goals....