Bilingual Customer Service Representative | Tulsa, OKJob Type: Full Time; 9am - 6pm$13-14 per hourIf the job below matches your experience and preferences, please apply today!Required Experience:Previous work experience with verbal and written communication in both English and Spanish1+ year(s) experience in a call center environmentProficiency utilizing Microsoft Office (Word, Outlook, Excel)Swift data entry speed of at least 7,000 key strokes per hour with minimum 98% accuracyJob Duties:Take inbound calls from a queueAssist in updating account information, correct billing issues, and assist in resolving technical issues through research and various tools providedMaintain a high level of world class customer service/professionalismBe receptive to regular coaching and feedback, in order to achieve individual and team performance goalsWork with customers to resolve inquiriesExplain and inform new and existing customers regarding all products and services availableMaintain records, prepare specific reports, and update accounts as needed...